Why Choose OnPoint?
At OnPoint, you can expect only the highest levels of expertise and professionalism. We take great pride in our organized, process-driven, and customer-first approach.
We’ve built major strategic partnerships that enable us to offer the best products, source required parts quickly and in an efficient and timely manner, and deliver the best possible service to our customers. With an average of more than 15,000 home visits annually, you can be sure that you’re in great hands!
Only the Best Will Do For Your Home
At OnPoint we ensure that we use only the very best materials, equipment, and techniques available today. If it’s not something we’d use in our own homes, it’s not something that we’ll put in yours. This dedication to the highest possible standards ensure that our customers can always be confident that they’re getting the best with OnPoint.
We Are Always Accountable to You
For us to have grown so much over the past 10+ years, it has always been essential that our customers can count on us to do what we say, how we say it, when we say we’re going to do it. We stand by our work, offering a 10-year parts and labour warranty on all installations, and our team has it instilled into them from day one that going the extra mile for you isn’t the exception, it’s the standard.
Experience Matters... And We've Got Plenty!
With more than 100,000 homes served to date (and counting), the OnPoint team can call upon a wealth of experience in the heating and cooling world. There’s not much we haven’t seen, or problems we can’t solve, and that’s part of the reason that our customers love welcoming us into their homes. We believe that our track record of a sub-5% return rate speaks for itself!
We Genuinely Care About Your Comfort
An OnPoint customer is never “just another number.” They’re real people, with real families, seeking to transform a house into a home, deal with a disaster, or simply upgrade their comfort level. We understand how awful it can be when a furnace or air conditioning system breaks at the exact wrong time, and our aim is to get you from frustration to relaxation as quickly as possible, with zero drama!
You'll Be Kept "In the Know"
Because we are servicing you, you should know exactly what to expect! Our technicians always call to let you know when they’re coming, they don’t just show up at the door! You’ll get a full explanation on the diagnosis of the issue at hand and have a better understanding of what parts are needed. We’re transparent with our pricing – your quote is exactly what’s told to you – no hidden fees, no surprises.
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